Enterprise Survey System… What is That?

Enterprise Survey System

How do you know if you need an enterprise survey system?

Different problems require different solutions, and survey systems are not an exception. There are instances in which you need a sound, flexible system to solve  needs not covered with free tools. That’s when an enterprise survey system comes into play..

Here is a list of  indicators that hint the need of an  enterprise software survey system:

  1. Users need to log in before completing the survey.
  2. You need to track the identity of the person that completes the survey, then correlated the answers to a processes  in a separate software system.
  3. The survey has to be delivered at a specific time.
  4. SMS invitations are required.
  5. Your are a software developer that needs to incorporate questionnaires, but don’t have enough resources to develop survey functionality and reporting from scratch.
  6. You need to be alerted if certain answers are meet.
  7. The survey has to be presented within a mobile application.
  8. A picture needs to be submitted e as part of the survey.
  9. Hand signatures are required.
  10. You need to poll your audience live.

Requirements of an enterprise survey system

This is how our Tell Me Box® compares to a general-purpose survey software:

General

Survey Monkey

Tell Me Box®

Unlimited questions Paid
Unlimited users Paid
Unlimited responses  Paid

Data and Business Intelligence

Survey Monkey

Tell Me Box®

Export data in multiple formats
End-to-end Integration with third party systems No
Trends over time  Paid  Only NPS

Mobile / SMS-Related

Survey Monkey

Tell Me Box®

Validation in do-not-call registry  No
Invitations delivered through SMS
Access to survey via SMS code  No
Opt-in functionality No
Allow answers only within a geographical area No
Capture/upload picture No
Capture geographical position No

Branding

Survey Monkey

Tell Me Box®

 Changes of logo, colors, URL  Paid
  White label surveys

Other

Survey Monkey

Tell Me Box®

 Login before completing survey  No
 Alerts to management No
 Conditional logic  Paid
 On-call support Just email On call
 Poll your audience live Just email On call

 

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