nps-011

Enterprise Survey System… What is That?

How do you know if you need an enterprise survey system?

Different problems require different solutions, and survey systems are not an exception. There are instances in which you need a sound, flexible system to solve  needs not covered with free tools. That’s when an enterprise survey system comes into play..

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NPS

Text Message Notifications

A study by the Pew Research Center. Text messaging has grown in popularity in recent years, leading survey researchers to explore ways texts might be used as tools in the public opinion research process. In the U.S., at least, researchers must obtain consent from respondents before they are permitted to send an automated text.

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NPS

Pre-Survey Text Messages Improve Participation Rate

Mobile telephone numbers are increasingly being included in household surveys samples. As approach letters cannot be sent because many do not have address details, alternatives approaches have been considered. This study assesses the effectiveness of sending a short message service (SMS) to a random sample of mobile telephone numbers to increase response rates.

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sms

Demo of text message used to gather data elements for HRSA’s Core Clinical Measures

Using text messages to gather HRSA clinical measures

The first part of this series is Mobile Application to Gather HRSA Clinical Measures, where we describe the tool we are using to gather the HRSA Core Clinical measures. In this article, we provide links to a demo showing how you can access the mobile survey when receiving a text message.

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